Support
Industry Expertise at Your Fingertips
Our world-class technical support team is committed to providing you with the highest level of service and support. As part of the licensing agreement, we provide around the clock support to all Fort customers. Our highly skilled support staff are available during normal business hours or 24×7 depending on your business needs. We guarantee to react quickly and efficiently to solve any problems that might occur. Whether you have questions about installation, configuration or administration Fort Systems experienced staff are here to help. Also included free with your licensing agreement are software upgrades, automatic updates and timely hardware replacements.
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Support Options
Fort Systems Ltd. does not have a one size approach to technical support. Instead we offer three distinct support programs to provide maximum flexibility based upon your individual business needs: Standard, Gold, and Platinum.
Hardware Warranty
All appliances are warranted against failure for the full term of your service agreement.
Additional Services
We offer e-mail security consulting services and configuration and technical support for MailScanner, SpamAssassin, MailWatch and other related open source applications. Let us customize a package of services to suit your organization’s needs.
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