ClamAV Updates Error

ClamAV Updates Error

March 3rd, 2017 3PM EST

An update has been issued by ClamAV which can corrupt the AV Database.

We have a work around that needs to be put in place as soon as possible to prevent mail delivery issues.

This affects all customers using BarricadeMX, BarricadeMX PLUS and DefenderMX Lite.

Cleanfeed Customers are NOT affected as those systems have already been patched.

If you are on Platinum support and we have access to your system, we have already applied the update for you.  If you are unsure, just contact us at support@fsl.com

BarricadeMX and BarricadeMX PLUS

Directions:

  • Log in as user root.
  • Enter the command “cd /var/clamav”
  • Then issue the command “vi local.ign”
  • copy the following 3 lines EXACTLY into the editor and save the file making sure there are no extra spaces or characters added as this will cause an error and clamd will not start properly.

Doc.Macro.GenericHeuristic-5901772-0
Doc.Macro.GenericHeuristic-5913589-1
Doc.Macro.GenericHeuristic-5931846-1

  • Enter the command “service clamd restart”. Clamd will restart without any errors.
  • Enter the command “service MailScanner reload”

DefenderMX Lite

Directions:

  • Log in as user root.
  • Issue the command “cd /var/lib/clamav”
  • Then issue the command “vi local.ign”
  • copy the following 3 lines EXACTLY into the editor and save the file making sure there are no extra spaces or characters added as this will cause an error and clamd will not start properly.

Doc.Macro.GenericHeuristic-5901772-0
Doc.Macro.GenericHeuristic-5913589-1
Doc.Macro.GenericHeuristic-5931846-1

 

  • Issue the command “service clamd@haraka restart”. Clamd will restart without any errors.

If you are still experiencing any issues, please contact us immediately through your support channel.

Best regards,
Fort Antispam
www.fortantispam.com

About the Author